Have Any Questions?

1. Solutions to the message “This Instagram account has been verified on another GetInsta account (email). Please remove it there and then verify on this account after 24 hours.”

An Instagram account can only be verified on one GetInsta account at one time to do tasks to earn free coins.


1) Log into the GetInsta account with the email on the prompt message. If you forgot the password, you can reset a new one for login via “Forgot Password?”

2) Tap the profile photo on the top left corner

3) Find the Instagram username that you want to remove

4) Tap “Remove”. On the popup window, tap “OK”

To ensure the account security, your Instagram account will be removed in 24 hours. Please wait patiently. After it is completely removed, you can verify it on this GetInsta account you want and do tasks to earn coins.

Or provide us with the email on the prompt message and ask us to delete that GetInsta account.

Note: All its related info including the coins will be deleted too.

2. How to add an Instagram account to GetInsta?

Each GetInsta account can add 5 Instagram accounts at most.

Step 1: Log into your GetInsta account

Step 2: Tap the profile photo on the top left corner

Step 3: Tap “Add Account” on the bottom of the unfolded interface

Step 4: Enter the Instagram username

3. How to remove an Instagram account from GetInsta?

Step 1: Log into your GetInsta account

Step 2: Tap the profile photo on the top left corner

Step 3: Find the Instagram account that you want to remove

Step 4: Tap “Remove”. On the popup window, tap “OK”

To ensure the account security, your Instagram account will be removed in 24 hours. Please wait patiently.

4. Solution to the message “Too many like/follow attempts. Please try again later.”

It means during a short period of time, you were doing too many tasks to earn coins, or the tasks you published were liked or followed by too many people. Please wait for a while and try again later. Otherwise, your Instagram account will probably be disabled by Instagram.

The time when it can go back to normal depends on Instagram. So please wait patiently. Or, you may try this way to solve the issue:

1) Log into the Instagram account with the account you mentioned

For Android/iOS users: Please log in the Instagram app on your mobile phone.

For PC users: Please log in through http://www.instagram.com on your PC.

2) If there's any popup message, just follow the instructions. If there isn’t any popup message, just come back to log out our app first and log in again to continue.

Note: Please make sure to operate the steps above with the same Internet connection.

5. Solution to the message “Failed to add/verify the Instagram account. Please try again.”

It may be caused by Instagram server exception or some other unknown errors. You can switch to another network (e.g. you are using the wifi now and change it to use the cellular data of your mobile phone or VPN) and try again to see if it works. Remember to log out the app first and then log in again.

If it still doesn’t work, please contact us via Feedback inside the app. We need you to provide the relevant log for further check.

6. I published the task, but I haven’t got all likes or followers. Why?

Generally, you’ll see the changes within 24 hours. The specific time of completing one task depends on the task size. Bigger plan, more time. And to make it increase organically, the delivery may take several days or more. You can check the progress in Task List.

If no changes occurred after 24 hours, you can send us the Instagram username of the task and the screenshot of the progress in Task List. We’ll help follow it up.

7. What should I do when I received the message “Your Instagram account has been blocked or disabled.”?

Please log into the official Instagram app and operate according to the relevant instructions. Then please wait patiently until your Instagram account back to normal.

8. Why it prompted the error message “You've added this Instagram account to too many GetInsta accounts.”?

One Instagram account can be added to 20 GetInsta accounts at most at the same time. If it prompts this message, it means the Instagram account you tried to add has already exceeded the limitation. So please try another Instagram account.

9. Why I shared the app but didn’t get the rewarded coins?

After you share the app to another person, he/she needs to sign up a GetInsta account via the link you sent. Thus you can get the rewarded coins.

10. Why I received the email of Verification Code?

You received the verification code email because you were trying to verify or change the email linked to your GetInsta account. The code will expire in 15 minutes after you receive it. Just enter the verification code on the app and complete the verification.

If you didn't send such a request, please ignore this message.

11. What is the Energy of each Instagram account?

Energy will be consumed for doing follow/like tasks and it’ll be restored automatically. The time besides the profile photo of the Instagram account will show how long you should wait until it restores the next energy or all energy. During this period, you can switch to another Instagram account to do tasks to get coins.

12. What if I forgot the password of my GetInsta account?

Step 1: Open the app

Step 2: Tap "Forgot Password?" on the login interface

Step 3: Enter the email address you used to register the account. You will receive an email and please follow the onscreen prompts to reset your password.

13. How it works?

It is a free and safe platform gathering massive real persons to follow and like each other. Everyone gets coins by following others or liking other posts in this system. Then, use the coins to get unlimited free Instagram followers or likes.

Step 1: Create your account

Step 2: Earn free coins on the app

Step 3: Use the coins to get your followers and likes

14. Are followers and likes real?

We promise 100% real. We do not use fake accounts like some other websites. Only real followers can access to this system to earn coins and publish follower or like task. All of our Instagram followers and likes are completely real.

15. Do I need to provide my password?

Not needed. We do not ask your password because processing your order does not need it; your username is enough.

Note: When you want to earn more free coins, you need to log into one of your Instagram accounts with your password. Your information will be completely encrypted and secured, and only you know it.

16. Is GetInsta safe?

Absolutely YES. GetInsta is designed by an experienced and professional team that has years of developing software experience. We guarantee 100% safe and clean.

Note: Please rest assured to proceed with the downloading and installing of GetInsta if you see any prompts. GetInsta is 100% safe and clean. Your phone may show you a warning message when you try to download it from our site. There is no risk for your device and no damage to any of your data. Please just tap on "SETTINGS" to enable the installations from other sources on your device.

17. Where can I download GetInsta?

You can download GetInsta by clicking the buttons below.

18. Can I get followers & likes without doing coin tasks?

Yes. You can get unlimited free followers and likes after doing coin tasks. Alternatively, you can buy Instagram followers and likes directly, without downloading app and doing tasks.

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It's recommended to contact us via Feedback inside the app to get fast reply. Request sent here may take longer time to get a response from us.

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